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R

Roberto

technical support Agent

Contato

Quetzaltenango, Quetzaltenango, Guatemala
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermedio

Provided customer support, addressing inquiries and resolving issues in various roles.

Interpretation ServicesIntermedio

Carried out medical interpretation tasks, ensuring accurate communication between patients and healthcare providers.

Support OperationsIntermedio

Handled technical and customer service support at different organizations, maintaining service standards.

Communication SkillsAvanzado

Utilized effective communication techniques across roles in support, interpretation, and customer service.

Formação acadêmica

Bachiller en Ciencias y Letras
Colegio John Harvard

Idiomas

SpanishNative
English89%

Resumo

Experienced in providing high-quality support and interpretation services with a focus on healthcare and customer satisfaction.

Principais conquistas

  • Supported diverse customer service functions across multiple companies, demonstrating adaptability.
  • Served as a medical interpreter, facilitating clear communication in healthcare settings.
  • Engaged in roles requiring direct customer interaction, emphasizing service quality and communication skills.

Experiência

technical support Agent

World Connection
2024

Customer Service Agent

Cuéntame
2023 - 2024

Medical Interpreter

Teleperformance
2022 - 2023

Customer Service Representative

Alorica
2021 - 2022

Customer service Representative

24/7 ai
2021 - 2022

Customer Service Representantive

Transactel S.A (Telus)
2019 - 2021

Grocer and Driver

Centro de servicio Siebold
2014 - 2017

Habilidades

Customer ServiceInterpretation ServicesSupport OperationsCommunication Skills
Publicado na CazVid - 17 de mai. de 2026
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Contato Roberto