Experienced product manager specializing in SaaS and fintech domains, with a demonstrated history of leading product development and managing cross-functional teams.
Oversaw stages from ideation to launch, ensuring timely delivery.
Built and maintained strategic relationships with key clients.
Applied Agile frameworks to improve project adaptability and team collaboration.
Utilized data to inform product decisions and measure success metrics.
RC Top Services
Recruiting, evaluating, hiring and training new agents, Decision-making, planning, staff assessment, schedules, plans and strategies, conflict resolution and coaching
Lifestyle Holidays Vacation Club
Timely follow-up of clients in my portfolio with early payoff offers, Collection management for outstanding balances, Creation of payment plans, refinancing, debt cancellation due to contract downgrades, Maintaining updated records of all interactions with clients, Handling and maintaining personal and financial data of clients, Interaction with other departments, Supervising and training new agents
Course
Course
Bachelor
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