Experienced in customer support, HR functions, and operations with a background spanning call centers, vehicle detailing, and management roles.
Provided customer support, problem solving, and communication in B2B and B2C environments
Assisted with onboarding, benefits, payroll, and compliance issues at Compass Experience Labs
Conducted warm transfers, follow-ups, and multi-language communication seamlessly
Managed invoices, scheduling, and staff coordination across multiple roles
Compass Experience Labs
Take calls from employees for password resets, Compliance issues, Onboarding, Payroll, Benefits, HR related assistance
Intugo
Set up appointments, New patients, Existing patients, Add insurance info, Follow up with patients, Warm transfer, HIPAA certified
Jones Motors
Maintain lot clean, Detail customer or dealership vehicles
Diamon Detailing
Manage invoices, Staff and scheduling, Handle customers and other department supervisor including sales and service
Gower Enterprises
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Performed vehicle detailing and maintained lot organization at Jones Motors and Diamon Detailing
Handle department assigned to, Invoices, Detail vehicles needed by client, Fill into locations that were short staffed
