IT Support Specialist with Hands-On Technical Experience | CazVid

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Rodrigo Shinechi Quena Calizaya

Cochabamba, Cochabamba, Bolivia

Computer Technician with Extensive Hardware and Support Skills

  • Performed diagnostics, repairs, and maintenance of computer systems.
  • Assembled and configured computer hardware components and software.
  • Provided technical support and resolved hardware and software issues for clients.
Computer Repair and Maintenance
Advanced
Performed diagnostics, repairs, and routine maintenance to ensure optimal system performance.
Technical Support and Customer Service
Advanced
Provided technical assistance and resolved hardware and software issues while ensuring customer satisfaction.
Hardware Assembly
Intermediate
Assembled and configured computer hardware components to meet client specifications.
Software Troubleshooting
Intermediate
Installed, tested, and troubleshooted software to resolve technical problems.
Documentation and Collaboration
Intermediate
Maintained detailed records of customer interactions and collaborated with technical teams.

Languages

English
Advance (C1)
2020 - 2024
Computer Technician and Customer Support Specialist
Master Solution Company Inc.
Performed diagnostics, repairs, and maintenance of computer systems., Assembled and configured computer hardware components and software., Provided technical support and resolved hardware and software issues for clients., Conducted regular maintenance to ensure optimal system performance., Guided customers through troubleshooting steps and ensured their satisfaction with the solutions provided., Maintained detailed records of customer interactions and issue resolutions., Collaborated with the technical team to identify and resolve recurring issues.
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Universidad Mayor de San Simón
Bachelor of Systems Engineering
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Udemy Education Platform
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ED Team Education Platform
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Platzi Education Platform
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CISCO Education Platform
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Centro Boliviano Americano (CBA)
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Brigham Young University
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Fundación Jala

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