2020 - 2024
Computer Technician and Customer Support Specialist
Master Solution Company Inc.
Performed diagnostics, repairs, and maintenance of computer systems., Assembled and configured computer hardware components and software., Provided technical support and resolved hardware and software issues for clients., Conducted regular maintenance to ensure optimal system performance., Guided customers through troubleshooting steps and ensured their satisfaction with the solutions provided., Maintained detailed records of customer interactions and issue resolutions., Collaborated with the technical team to identify and resolve recurring issues.