Ronak - Customer Support & International Ticketing Specialist with 2+ years of experience

Mumbai, Maharashtra, Indiaen

Enhanced customer satisfaction through efficient support at Datamatics

Managed international airline ticketing processes, ensuring accuracy and timely delivery

Published on CazVid

Summary

Dedicated professional with over 2 years of experience in customer support and international airline ticketing. Skilled in technical tools and committed to delivering exceptional service and operational excellence.

Key Achievements

Developed proficiency in multiple programming and accounting tools, improving operational efficiency

Skills

Customer ServiceAdvanced

Skilled in handling diverse customer queries, ensuring positive experiences and customer retention.

Technical SkillsIntermediate

Proficient in Visual Basic, Java, C, C++, and MS-Office for process automation and data management.

CommunicationAdvanced

Effective communicator capable of managing international clients and internal teams seamlessly.

Problem SolvingIntermediate

Adept at troubleshooting issues in customer service and ticketing operations promptly.

Languages

EnglishMarathi

Experience

Customer Support Executive

Datamatics

2022 - 2023

International Customer Services in Airline Processing Ticket

Quest2travel

2023 - 2025

Education

Pune

BCA

Completed 2021

Maharashtra

HSC

Completed 2017

Maharashtra

SSC

Completed 2013

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