CazVid - Video Resumes That Work
CazVidThis is my profile
ENES
Contact via CazVid
R

Ronak

Customer Support & International Ticketing Specialist with 2+ years of experience

Contact

Mumbai, Maharashtra, India
Available on CazVid
Contact via CazVid

Competencies

Customer ServiceAdvanced

Skilled in handling diverse customer queries, ensuring positive experiences and customer retention.

Technical SkillsIntermediate

Proficient in Visual Basic, Java, C, C++, and MS-Office for process automation and data management.

CommunicationAdvanced

Effective communicator capable of managing international clients and internal teams seamlessly.

Problem SolvingIntermediate

Adept at troubleshooting issues in customer service and ticketing operations promptly.

Education

BCA
Pune
Completed 2021
HSC
Maharashtra
Completed 2017
SSC
Maharashtra
Completed 2013

Languages

English
Marathi
Hindi

Summary

Dedicated professional with over 2 years of experience in customer support and international airline ticketing. Skilled in technical tools and committed to delivering exceptional service and operational excellence.

Key Achievements

  • Enhanced customer satisfaction through efficient support at Datamatics
  • Managed international airline ticketing processes, ensuring accuracy and timely delivery
  • Developed proficiency in multiple programming and accounting tools, improving operational efficiency

Experience

Customer Support Executive

Datamatics
2022 - 2023

International Customer Services in Airline Processing Ticket

Quest2travel
2023 - 2025

Skills

Customer ServiceTechnical SkillsCommunicationProblem Solving
Published on CazVid - Jun 2, 2026
Contact Ronak