Ronald - Technical Support Specialist with diverse experience in government and education sectors

Cochabamba, Cochabamba, Boliviaen

Progressed from Técnico de Operaciones to Jefe de Soporte Técnico, demonstrating role progression.

Provided technical support and system maintenance across multiple government offices.

Published on CazVid

Summary

Dedicated technical support specialist with extensive experience supporting government agencies and educational institutions, skilled in hardware, software, networking, and user training.

Key Achievements

Delivered training and capacitation in Office applications and system use.

Skills

Technical Support and MaintenanceAdvanced

Provided hands-on repair, maintenance, and support for desktops, laptops, printers, and communication networks.

NetworkingIntermediate

Installed and maintained communication and basic electrical networks for office environments.

Training and CapacitationIntermediate

Conducted training sessions on Office packages and system applications for users.

Office Management and SupportIntermediate

Handled support roles in governmental offices, including roles with responsibilities for operations and official designations.

Languages

Español

Experience

JEFE DE SOPORTE TECNICO

DICLAEX

10-07-2010 - 10-08-2012

TECNICO DE OPERACIONES – OFICINA SANTA ROSA EL ALTO

SERVICIO GENERAL DE IDENTIFICACION PERSONAL

2012

SOPORTE TECNICO Y SISTEMAS 1er NIVEL – OFICINA SANTA ROSA EL ALTO

SERVICIO GENERAL DE IDENTIFICACION PERSONAL

2013

DESIGNACION DE CARGO CON NUMERO DE ITEM

SERVICIO GENERAL DE IDENTIFICACION PERSONAL

2016

AGRADACIMIENTO DE CULMINACION DE FUNCIONES TELEFERICO LINEA ROJA

SERVICIO GENERAL DE IDENTIFICACION PERSONAL

2017

DESIGNACION DE FUNCIONES TECNICO DE OPERACIONES

Education

BACHILLER EN HUMANIDADES

Completed 2019

TECNICO EN SOFTWARE Y HARDWARE

Completed 2009

TITULO PROFESIONAL DE INGENIERO DE SISTEMAS

Completed 2012

CURSO DE AYMARA

Completed 2015

REGISTRO DE ANTECEDENTES DE VIOLENCIA EN RAZON DE GENERO – SIPPASE

Completed 2017

TALLER DE CAPACITACION SOBRE ETICA, TRANSPARENCIA Y LUCHA CONTRA LA CORRUPCION

Completed 2017

ATENCION AL USUARIO

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Ronald - Technical Support Specialist with diverse experience in government and education sectors

Summary

Key Achievements

Skills

Languages

Experience

JEFE DE SOPORTE TECNICO

TECNICO DE OPERACIONES – OFICINA SANTA ROSA EL ALTO

SOPORTE TECNICO Y SISTEMAS 1er NIVEL – OFICINA SANTA ROSA EL ALTO

DESIGNACION DE CARGO CON NUMERO DE ITEM

AGRADACIMIENTO DE CULMINACION DE FUNCIONES TELEFERICO LINEA ROJA

DESIGNACION DE FUNCIONES TECNICO DE OPERACIONES

Education

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FELICITACIONES POR RESPONSABILIDAD, LEALTAD Y COMPROMISO POR OBJETIVOS ASIGNADOS

DESIGNACION DE OFICIAL DE OPERACIONES

COMUNICADO DE RESULTADOS DE EVALUACION DEL DESEMPEÑO CON RESULTADO EXCELENTE

AGRADECIMIENTO DE CULMINACION DE FUNCIONES

MAESTRO DE COMPUTACION