Dedicated customer service professional with extensive experience in client support, team training, and process coordination across the real estate and e-commerce domains.
Provides effective support to customers through multiple communication channels and manages client relations.
Utilizes active listening, empathy, and clear communication to handle inquiries and resolve conflicts.
Organizes, updates, and maintains databases and property information accurately.
Schedules and manages team meetings and client appointments ensuring smooth operations.
Amazon Support Services Costa Rica SRL
Resolver contactos de clientes por medio de los diferentes medios de consulta disponibles de una manera pronta y eficiente, utilizando las herramientas dadas por la compañía, así como la aplicación de habilidades blandas., Participación en proyectos como entrenamiento de nuevos agentes y mentoria...
Administración de Empresas
Ejecutivo de Inglés para servicio al cliente
Discover other professionals with similar experience
Handles billing and collection processes via phone and email efficiently.