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Rosemary
Customer Service & Virtual Assistance with 6+ years of experience
Video resume
Virtual assistant
I have my sillas of active listening, writting, typing and resolving problems
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Active ListeningAdvanced
Applied active listening techniques to effectively understand and resolve client issues.
Customer ServiceAdvanced
Provided customer support, resolving inquiries and issues in a timely manner.
CommunicationIntermediate
Utilized written and verbal communication skills in customer interactions and teaching.
Problem ResolutionIntermediate
Resolved customer and client issues efficiently via active listening and troubleshooting.
Summary
Experienced customer service and virtual assistant professional with over six years of supporting clients, resolving issues, and teaching English. Skilled in active listening and communication, with a proven ability to adapt to various roles.
Key Achievements
- Developed active listening and problem-solving skills through diverse roles
- Accumulated over 6 years of customer service experience
- Gained experience in teaching English alongside customer support
Skills
Active ListeningCustomer ServiceCommunicationProblem Resolution
Published on CazVid - Jul 3, 2025