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Ruben
Call Center Customer Service Specialist with 2+ years in B2C support
Video resume
Asistente virtual
Tengo experiencia en call center en ingles se manejar clientes frustrados y creo que seria una buena adicion a su equipo.
Contact
Guate, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support to customers, resolving issues while maintaining positive interactions.
Communication SkillsAdvanced
Effectively communicated with customers, especially in high-pressure situations involving frustrated clients.
Patience and EmpathyIntermediate
Demonstrated patience and understanding when dealing with difficult customer interactions.
Bilingual SupportIntermediate
Handled calls in English, facilitating communication with English-speaking customers.
Summary
Experienced in handling challenging customer interactions via call center, with strong communication skills in English.
Key Achievements
- Handled frustrated customers effectively, maintaining patience and professionalism
- Gained experience managing calls in English with diverse customer demographics
- Applied strong communication skills to resolve customer concerns and improve satisfaction
Skills
Customer ServiceCommunication SkillsPatience and EmpathyBilingual Support
Published on CazVid - Jul 3, 2025