Ruben - Virtual Administrative Assistant with 4+ years in operations and tech support

Risaralda, Caldas Department, ColombiaRemoteen

Successfully managed scheduling and routing for medical appointments and transportation, ensuring punctual service.

Designed and maintained custom solutions using Excel, SQL, and VBA to automate repetitive processes.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced virtual assistant with over 4 years supporting administrative tasks, data management, and tech solutions. Skilled in scheduling, customer service, and system automation, committed to enhancing remote team productivity.

Video Resume

Key Achievements

Implemented cybersecurity practices to protect data and improve system reliability, supporting team efficiency.

Skills

System AdministrationIntermediate

Managed and optimized various systems to streamline operations and improve data handling.

Excel, SQL, VBAAdvanced

Developed customized tools and automations that increased operational efficiency and data accuracy.

Customer ServiceIntermediate

Handled scheduling, database management, and client communications to ensure service quality.

Appointment SchedulingIntermediate

Coordinated appointments and logistics for medical and transportation services, ensuring timeliness.

Languages

Inglés(B2)

Experience

Asistente Virtual - Despachador

Leading Care Transport

2025

Gestioné la programación de citas médicas y la coordinación de rutas, garantizando un servicio puntual y eficiente., Atendí llamadas de clientes y aseguradoras, resolviendo incidencias de transporte de forma rápida y profesional., Optimicé la comunicación entre conductores y operaciones, mejorando...

Education

Universidad del Valle

Tecnólogo

Completed 2023

Aspire Institute (Fundado en la Universidad de Harvard)

Programa de liderazgo global

Completed 2025

CESTELCO

Técnico

Completed 2017

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