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Faculty for Functional English
Contact
Hyderabad, Telangana, India
Available on CazVid
Competencies
Customer ServiceAdvanced
Expert in managing customer inquiries and resolving issues promptly.
English CommunicationAdvanced
Skilled in teaching and training individuals in English language proficiency.
Time ManagementIntermediate
Proficient in managing time effectively to meet deadlines in a fast-paced environment.
Technical SkillsIntermediate
Knowledgeable in operating systems and basic IT skills relevant to customer support roles.
Education
High School Certificate (S.S.C) Examination
Pupil's Own High School
Intermediate
National Open School, New Delhi (C/O. St. Mary's Centenary Junior College)
Completed 2000
B.A
P.G.R.R.C.D.E Osmania University
Completed 2009
Languages
English
Hindi
Telugu
Kannada
Summary
Dedicated customer service professional with extensive experience in handling client inquiries and enhancing communication skills.
Key Achievements
- Successfully handled customer queries at HSBC, enhancing client satisfaction and operational efficiency.
- Trained and developed communication skills for students, leading to improved English proficiency.
- Streamlined customer support processes at Rik Technologies, reducing response time by 20%.
Experience
Faculty for Functional English
NIMM’S Institute of Paramedical sciences
2025 - 2025
Sr. Customer Service Representative
Rik Technologies India pvt ltd
2023 - 2023
Customer Support Executive
Synchrony International Services
2016 - 2018
Process client's retail cards queries and accept payments Online. Activate New cards and Lost or Stolen Card
English communications Trainer
Setwin Institute
2011 - 2014
English Communication skills Teacher
Vignana Vardhini High School
2009 - 2011
Customer Support Executive
Hong Kong and Shanghai Banking Corporation Public Limited Company (HSBC)
2007 - 2009
Process client's accounts receivable (payments). Credit Direct Deposit Account (ODA). Forward remittance advice via electronic methods or paper reports
Skills
Customer ServiceEnglish CommunicationTime ManagementTechnical Skills
Published on CazVid - May 23, 2026