Versatile professional with extensive experience in healthcare advocacy, customer service, and administrative support across the US and insurance sectors. Committed to enhancing client satisfaction and operational efficiency.
Skilled in addressing client needs, resolving issues, and ensuring positive experiences across healthcare and insurance sectors.
Effective verbal and written communication tailored to diverse audiences within healthcare and customer service contexts.
Experienced in managing front desk operations, scheduling, and client correspondence in medical settings.
Capable of quickly identifying issues and implementing solutions to improve service delivery.
ResultsCx (Humana Insurance)
Serra Medical Group (California)
Gonzaba Medical Group (Texas)
Insure Agent (California)
Ibex Line of Business Amazon
Teleperformance
University Technician
Bachelor
Bachelor
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