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Sadia
Healthcare Advocate at ResultsCx
Contato
Tegucigalpa, Francisco Morazán Department, Honduras
Disponível na CazVid
Competências
Customer ServiceAdvanced
Skilled in addressing client needs, resolving issues, and ensuring positive experiences across healthcare and insurance sectors.
CommunicationAdvanced
Effective verbal and written communication tailored to diverse audiences within healthcare and customer service contexts.
Administrative SupportIntermediate
Experienced in managing front desk operations, scheduling, and client correspondence in medical settings.
Problem-SolvingIntermediate
Capable of quickly identifying issues and implementing solutions to improve service delivery.
Formação acadêmica
University Technician
Ceutec (Unitec)
Bachelor
Monterrey Institute
Bachelor
Monterrey Institute
Idiomas
SpanishNative
EnglishAdvanced
Resumo
Versatile professional with extensive experience in healthcare advocacy, customer service, and administrative support across the US and insurance sectors. Committed to enhancing client satisfaction and operational efficiency.
Principais conquistas
- Provided patient advocacy and support, enhancing customer satisfaction and engagement
- Managed front desk operations across multiple medical facilities, ensuring smooth patient flow
- Delivered exceptional customer service in diverse healthcare and insurance environments
- Supported insurance agents with client communication, improving service efficiency
Experiência
Healthcare Advocate
ResultsCx (Humana Insurance)
2024 - 2025
Front Desk
Serra Medical Group (California)
2023 - 2024
Front Desk
Gonzaba Medical Group (Texas)
2023 - 2023
Trusted Partner Solutions
Insure Agent (California)
2022 - 2023
Customer Service Agent
Ibex Line of Business Amazon
2021 - 2022
Tech Support
Teleperformance
2021 - 2021
Customer Service Agent
Startek Inc.
2019 - 2021
Habilidades
Customer ServiceCommunicationAdministrative SupportProblem-Solving
Publicado na CazVid - 2 de jun. de 2026