Experienced in customer service, sales, tech support, and appointment setting with a strong work ethic and willingness to learn.
Provided high-quality support and assistance to customers, ensuring satisfaction and retention.
Resolved technical issues for clients, using knowledge to diagnose and troubleshoot effectively.
Engaged customers to increase sales opportunities through upselling and product recommendations.
Scheduled and managed appointments efficiently for sales and service teams.
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Supported daily operations remotely, including scheduling and communication tasks.