This is my profileContact via CazVid
Samuel
Customer Service & Tech Support Specialist with 10 years of experience
Video resume
Dispatcher
Hi team, I'm ready to work and willing to learn anything necessary that may help me improve in any area. I have tons of experience in customer service, sales, upsales, appointment setting, virtual assistanta and tech support.
Contact
San Pedro Sula, Cortés, Honduras
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided high-quality support and assistance to customers, ensuring satisfaction and retention.
Technical SupportAdvanced
Resolved technical issues for clients, using knowledge to diagnose and troubleshoot effectively.
Sales & UpsellingAdvanced
Engaged customers to increase sales opportunities through upselling and product recommendations.
Appointment SettingExpert
Scheduled and managed appointments efficiently for sales and service teams.
Virtual AssistanceIntermediate
Supported daily operations remotely, including scheduling and communication tasks.
Summary
Experienced in customer service, sales, tech support, and appointment setting with a strong work ethic and willingness to learn.
Key Achievements
- Accumulated nearly a decade of experience in customer service, sales, and technical support roles.
- Handled appointment setting and upselling in telecommunications and dental industries.
- Demonstrated versatility by working across multiple roles including virtual assistance and soft collections.
Skills
Customer ServiceTechnical SupportSales & UpsellingAppointment SettingVirtual Assistance
Published on CazVid - Jul 3, 2025