This is my profileContact via CazVidSamuel
Customer Service & Travel Advisor with 5+ years of communication expertise
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Competencies
Provided proactive support and resolved customer issues via calls and emails, ensuring satisfaction.
Effectively communicated ideas, managed user complaints, and sustained teamwork in fast-paced environments.
Accurately processed documentation and managed incident reports for airline and tech support operations.
Handled large cash transactions and financial data processing in a travel advisory setting.
Education
Languages
Summary
Experienced in handling customer queries, managing documentation, and supporting operational improvements in the airline and tech sectors. Adept at problem-solving and maintaining professionalism under pressure.
Key Achievements
- Processed documentation and managed cash flow at Latam Airlines, ensuring efficiency and accuracy.
- Handled customer calls and emails, resolving incidents with empathic and calm communication.
- Presented ideas to improve operational performance and efficiency in travel support services.
Experience
BILIGUAL TRAVEL ADVISOR
Documentation processing and data entry into databases., Rigorous cash management of large amounts of money., Presentation of ideas to improve performance and efficiency., Management of customer calls and emails., Organization of the working day according to the daily volume of work., Processing of...