Dedicated Customer Service Representative with hands-on experience in client interactions, claims processing, and using CRM systems. Adept at guiding customers and handling complex inquiries to ensure satisfaction.
Delivered support via phone, adhering to company protocols and ensuring customer satisfaction.
Recorded and managed customer interactions and claims data using CRM tools.
Handled claims and followed up to resolve customer issues efficiently.
Advised customers on products, services, and company policies to improve experience.
Allied Global
Provided customer support through phone communication., Handled claims resolution and case follow-up, Offered guidance on products, services, and company policies., Recorded customer interactions using CRM systems.
High School Diploma
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