Dedicated healthcare communication professional with expertise in real-time interpretation, record-keeping, and cross-departmental collaboration, ensuring efficient patient-provider interactions.
Facilitated effective communication via phone, email, and chat in healthcare contexts.
Performed detailed session documentation and maintained accurate records.
Addressed client needs efficiently while coordinating medical interpretations.
Utilized Zendesk, proprietary platforms, and standard office suites for work tasks.
NuvoCX
Coordinated real-time communication between medical staff and patients, ensuring accuracy and efficiency., Logged session details and performed administrative data entry, maintaining precise records., Worked across departments to solve issues and meet client needs, reflecting dispatch-style...
Bachelor’s Degree
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Managed multiple sessions and administrative responsibilities effectively.
