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Santiago
Customer service
Currículo em vídeo
Contato
Competências
Facilitated effective communication via phone, email, and chat in healthcare contexts.
Performed detailed session documentation and maintained accurate records.
Addressed client needs efficiently while coordinating medical interpretations.
Utilized Zendesk, proprietary platforms, and standard office suites for work tasks.
Managed multiple sessions and administrative responsibilities effectively.
Formação acadêmica
Idiomas
Resumo
Dedicated healthcare communication professional with expertise in real-time interpretation, record-keeping, and cross-departmental collaboration, ensuring efficient patient-provider interactions.
Principais conquistas
- Ensured real-time accuracy in communication between medical staff and patients at NuvoCX
- Maintained precise records through administrative data entry and session logging
- Collaborated across departments to address issues and meet client needs in a medical setting
Experiência
Medical Interpreter
Coordinated real-time communication between medical staff and patients, ensuring accuracy and efficiency., Logged session details and performed administrative data entry, maintaining precise records., Worked across departments to solve issues and meet client needs, reflecting dispatch-style...