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Sapnel
Customer Service Representative with 3+ years in client engagement
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Competencies
Managed customer inquiries, provided detailed information, and ensured positive interactions to improve satisfaction.
Effectively conveyed product and service knowledge to diverse customer bases with clarity and persuasion.
Gained comprehensive understanding of products to assist customers accurately and confidently.
Utilized persuasive communication techniques to encourage product adoption and customer purchase decisions.
Education
Languages
Summary
Dedicated Customer Service Representative with proven ability to provide accurate information, resolve queries, and foster customer satisfaction through effective communication and product knowledge.
Key Achievements
- Provided accurate product information and resolved customer queries effectively at Teleperformance.
- Enhanced customer satisfaction by delivering clear and proper knowledge about products and services.
- Contributed to customer retention through persuasive communication and thorough support.
Experience
Customer Service Representative
Give proper information about my work, Convince customers to buy the product, Give proper knowledge to customers