Sara - Customer Service & Education Specialist with diverse experience

Medellín, Antioquia, Colombiaen

Managed guest check-ins, reservations, payments, and complaints at La Familia Hostel.

Designed and executed personalized English classes, supporting student progress.

Published on CazVid

Summary

Dedicated to providing excellent guest experiences and effective educational support through strong communication and teamwork skills.

Key Achievements

Participated in academic debates, developing critical thinking and argumentation skills.

Skills

Customer ServiceAdvanced

Provided front desk services, handled reservations and guest inquiries.

Language TutoringIntermediate

Designed and delivered personalized English lessons focusing on conversational and grammatical skills.

Communication SkillsExpert

Utilized assertive communication to interact effectively with guests, students, and team members.

Teamwork & CollaborationAdvanced

Collaborated with colleagues and residents during hostel operations and volunteer activities.

Critical Thinking & Argumentation

Experience

Receptionista

La Familia Hostel

Enero 2025 - Present

Realización de check-ins y check-outs a huéspedes nacionales e internacionales., Utilización de herramientas virtuales e informáticas para el buen funcionamiento del Hostel., Gestión de reservas, cancelaciones y modificaciones., Brindar información sobre la ciudad, transporte, tours y actividades.,...