Sathivada.Bhanu - Data Analyst with 5 years of experience in financial services

Utilized SQL to query large datasets and generate reports for decision-making.

Created dashboards and visual reports to communicate data insights effectively.

Developed complex spreadsheets and data models to analyze financial data.

Automated data processing tasks and performed statistical analysis using Python.

Assisted customers through chat, email, and voice channels to resolve product and service issues., Maintained high customer satisfaction ratings by providing prompt, professional, and friendly support., Handled CRM systems and internal databases for case tracking and escalation., Collaborated with team members to improve process efficiency and reduce response time.

Researched and analyzed data monetization strategies for business growth., Prepared detailed reports and presentations for internal stakeholders.