Experienced in providing technical support, customer service, and sales assistance with a focus on auto insurance campaigns and multi-channel communication.
Provided technical and product support via calls, chat, and email, addressing various user inquiries.
Assisted in sales campaigns, qualified prospects, and facilitated transitions to sales agents for closing.
Effectively communicated with customers and team members across multiple channels to resolve issues.
Supported auto insurance quote campaign efforts, collaborating with major insurance providers.
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