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Saul
Customer Service & Sales with diverse communication skills
Video resume
Cust. Service Rep. / Sales / IT Support
*-Assisted on a Zip-Quote Campaign on Free Auto Insurance Quotes. Working along with State-Farm, All state & AAA.nn*-Support calls, chat, email, &/or other communication from users with inquiriesnregarding software programming, connectivity, printing, & similar concerns.nn*- Transfer approved or qualified prospect to Agent for closingnComply with Weekly or Monthly MetricsnComply with regular schedule hoursn
Contact
Ensenada, Baja California, Mexico
Open to remote
Available on CazVid
Competencies
Customer SupportIntermediate
Provided technical and product support via calls, chat, and email, addressing various user inquiries.
Sales SupportIntermediate
Assisted in sales campaigns, qualified prospects, and facilitated transitions to sales agents for closing.
Communication SkillsIntermediate
Effectively communicated with customers and team members across multiple channels to resolve issues.
Campaign AssistanceBeginner
Supported auto insurance quote campaign efforts, collaborating with major insurance providers.
Summary
Experienced in providing technical support, customer service, and sales assistance with a focus on auto insurance campaigns and multi-channel communication.
Key Achievements
- Assisted on a Zip-Quote Campaign in auto insurance with collaborations involving multiple insurance providers.
- Handled support via calls, chat, and email, resolving software, connectivity, and printing issues.
- Transferred qualified prospects to agents, consistently adhering to weekly and monthly performance metrics.
Skills
Customer SupportSales SupportCommunication SkillsCampaign Assistance
Published on CazVid - Jul 3, 2025