Dedicated software engineer with expertise in front-end and back-end development, focusing on delivering scalable web applications.
Extensive experience implementing dynamic functionalities in web applications.
Utilized React to build and optimize user interfaces for multiple projects.
Designed and integrated RESTful APIs to facilitate data exchange between client and server.
Developed and maintained database schemas and queries for data management.
Sitel
Provided services for realtor.com for potential customers that were prospecting to acquire properties on the US and canada, Analisis of customer's credit score and providing advise on possible credits, Cold calling more than 300 calls per work day
Concentrix
Provided blended support for the Disney+ app and hulu , including tech , retention and general inquiries, Troubleshoot various errors between devices and applications, According to customer's needs provided complementary services to retain clients, Advised on multiple plans and gave guidance on available features, Multitasking between multiple chats , chats/calls
Lean staffing group
Logistics coordinator for FTL and FTL reefer loads across the US, Provided afterhours coverage for Evans transportation and Johanson transportation including track and trace for over 200+ loads per shift, Maintained SOP's for various customer including CAT , aldi's , Wholefoods and Costco, Allocated pickup and delivery appointments and ensured timely response to customers, Supplied on call duty for any loading issues as well as incidents on the road
Software engineering
High-school graduate
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Managed code versions and collaborated with teams through Git repositories.