Dedicated customer support professional with over a year of experience in telecom and financial services, specializing in billing inquiries and account management.
Extensive experience in addressing customer questions, resolving issues, and managing service reactivations.
Proficient in handling high-volume inbound calls, explaining technical and billing details clearly.
Capable of diagnosing billing discrepancies and reestablishing disconnected services effectively.
Experience in processing refunds and managing customer billing inquiries.
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