Sergio - Content Strategist with 5 years of experience in digital marketing

Bogotá, Bogota D.C., Colombiaen

Led the development of a comprehensive content marketing plan increasing engagement by 30%

Managed social media campaigns across multiple platforms, resulting in a 20% growth in followers

Published on CazVid

Summary

Experienced content strategist focused on engaging digital audiences through innovative content marketing and social media management.

Key Achievements

Produced and curated content for client websites and blogs, enhancing brand visibility

Skills

Content MarketingAvanzado

Developed and implemented content strategies to improve online presence.

Social Media ManagementIntermedio

Managed multiple social media accounts, creating engaging posts and campaigns.

SEO OptimizationIntermedio

Implemented SEO best practices to improve website search rankings.

Content CreationAvanzado

Produced original content including articles, blogs, and multimedia for diverse platforms.

Experience

Call center/ BPO Agent

Sitel-foundever

Jan 2023 - Dec 2023

Provided customer support by addressing inquiries and resolving complaints across phone, email, and chat channels, ensuring a positive customer experience.

Accedo

Oct 2020 - Apr 2022

Teleperformance

Jan 2019 - Sep 2019

Supported affiliated drivers of a private transportation app with logistics, issue resolution, and technical assistance, using advanced English skills.

Technical Support Specialist

TDCX

Oct 2024 - Jan 2025

Delivered software and hardware troubleshooting solutions and enhanced sales expertise.

TTtec

Feb 2024 - Jul 2024

Education

American Shool

High School

Completed 2014

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