Experienced content strategist focused on engaging digital audiences through innovative content marketing and social media management.
Developed and implemented content strategies to improve online presence.
Managed multiple social media accounts, creating engaging posts and campaigns.
Implemented SEO best practices to improve website search rankings.
Produced original content including articles, blogs, and multimedia for diverse platforms.
Sitel-foundever
Provided customer support by addressing inquiries and resolving complaints across phone, email, and chat channels, ensuring a positive customer experience.
Accedo
Teleperformance
Supported affiliated drivers of a private transportation app with logistics, issue resolution, and technical assistance, using advanced English skills.
TDCX
Delivered software and hardware troubleshooting solutions and enhanced sales expertise.
TTtec
High School
Sutherland with airbnb