Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Sergio
Call center/ BPO Agent
Contato
Competências
Developed and implemented content strategies to improve online presence.
Managed multiple social media accounts, creating engaging posts and campaigns.
Implemented SEO best practices to improve website search rankings.
Produced original content including articles, blogs, and multimedia for diverse platforms.
Formação acadêmica
Resumo
Experienced content strategist focused on engaging digital audiences through innovative content marketing and social media management.
Principais conquistas
- Led the development of a comprehensive content marketing plan increasing engagement by 30%
- Managed social media campaigns across multiple platforms, resulting in a 20% growth in followers
- Produced and curated content for client websites and blogs, enhancing brand visibility
Experiência
Call center/ BPO Agent
Provided customer support by addressing inquiries and resolving complaints across phone, email, and chat channels, ensuring a positive customer experience.
Supported affiliated drivers of a private transportation app with logistics, issue resolution, and technical assistance, using advanced English skills.
Technical Support Specialist
Delivered software and hardware troubleshooting solutions and enhanced sales expertise.