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Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Back Office Operations.
Demonstrated experience with Data Entry.
Demonstrated experience with Customer Relationship Management.
Demonstrated experience with Sales Techniques.
Education
Languages
Experience
Customer service / Back Office Representative
Managed customer inquiries and resolved issues efficiently to ensure high customer satisfaction levels., Maintained accurate customer records and updated information in the CRM system regularly., Processed back-office administrative tasks including data entry, order processing, and documentation management.
Sales Associate
Achieved and exceeded monthly sales targets through effective product recommendation and upselling techniques., Educated customers on product features and benefits to facilitate informed purchasing decisions., Provided personalized product recommendations to customers based on their preferences and needs.
Contract Verification Officer
Reviewed and verified contract documents to ensure compliance with company policies and legal regulations., Ensured accurate documentation and archiving of contract correspondence.
Property Administrator
Coordinated and managed property rental agreements, ensuring compliance with legal and company policies., Handled tenant inquiries and issues promptly, facilitating effective communication between tenants and property owners., Prepared and processed rental payment invoices and tracked payments to ensure timely collections., Generated regular reports on property occupancy, rental income, and maintenance activities to support management decisions.