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S

Sergio

Customer service / Back Office Representative

Contato

San Pedro Sula,Cortés Department,Honduras
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Demonstrated experience with Customer Service.

Back Office OperationsIntermediate

Demonstrated experience with Back Office Operations.

Data EntryIntermediate

Demonstrated experience with Data Entry.

Customer Relationship ManagementIntermediate

Demonstrated experience with Customer Relationship Management.

Sales TechniquesIntermediate

Demonstrated experience with Sales Techniques.

Formação acadêmica

Bachelor in Science and Humanity
Freedom Highschool
Completed May 2016
Logistics Ingeneering
Ceutec
Completed Present

Idiomas

enNative

Experiência

Customer service / Back Office Representative

Convergys Global Services - Cricket Wireless
May 2017 - Jul 2019

Managed customer inquiries and resolved issues efficiently to ensure high customer satisfaction levels., Maintained accurate customer records and updated information in the CRM system regularly., Processed back-office administrative tasks including data entry, order processing, and documentation management.

Sales Associate

Allied Global - Travel Pass Group - Priceline
Feb 2021 - Sep 2022

Achieved and exceeded monthly sales targets through effective product recommendation and upselling techniques., Educated customers on product features and benefits to facilitate informed purchasing decisions., Provided personalized product recommendations to customers based on their preferences and needs.

Contract Verification Officer

Collective Solution - Emerios
Sep 2023 - Aug 2024

Reviewed and verified contract documents to ensure compliance with company policies and legal regulations., Ensured accurate documentation and archiving of contract correspondence.

Property Administrator

Relay Human Cloud - Arden Logistics
Nov 2024 - May 2025

Coordinated and managed property rental agreements, ensuring compliance with legal and company policies., Handled tenant inquiries and issues promptly, facilitating effective communication between tenants and property owners., Prepared and processed rental payment invoices and tracked payments to ensure timely collections., Generated regular reports on property occupancy, rental income, and maintenance activities to support management decisions.

Habilidades

Customer ServiceBack Office OperationsData EntryCustomer Relationship ManagementSales Techniques
Publicado na CazVid - 17 de mai. de 2026
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