Dedicated professional with over 3 years of experience in customer service, hospitality management, and technical support. Skilled in streamlining processes, team supervision, and delivering exceptional client experiences. Adept at managing multiple operational aspects with a focus on efficiency and quality.
Exceptional at resolving customer issues and ensuring a positive experience across various sectors.
Skilled in supervising hotel operations, managing teams, and maintaining service quality standards.
Proficient in clear, effective communication with clients and team members to facilitate smooth operations.
Capable of diagnosing and resolving technical issues efficiently in customer service environments.
CCI South Africa
Troubleshoot, Provision and Schedule truck rolls. Conduct general customer services. Work as a Reservationist for Spirit Airlines
NELESCO (Debonairs & Steers)
Overseeing front of house and back of house. Managing the delivery system. Cash-up, stock control and ordering of daily products
Ilawu Hospitality Group
Supervising 4 hotel establishments during night shift. Overseeing the kitchen, housekeeping, and restaurant. Admin/front office desk management
Diploma
Certificate
Certificate
Higher National Diploma
Higher National Certificate
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Knowledgeable in managing daily business operations, stock control, and administrative tasks.
