Sofia - Data Analyst with 5 years of experience in financial services

Performed complex data analysis tasks on financial datasets to inform decision-making.

Used SQL extensively for querying databases and extracting relevant data for analysis.

Created reports and dashboards using Excel functions and pivot tables.

Developed dashboards and visual reports to communicate insights effectively.

Experience as a customer service advisor in a banking call center, providing telephone support and offering detailed assistance with any questions or queries customers may have., Always providing comprehensive support with timely solutions for all types of situations.

I developed and managed strategic content for social media for five months, contributing to increased engagement and brand visibility on platforms such as Instagram, Facebook, and Twitter., I collaborated with a marketing team to coordinate and execute digital campaigns, ensuring the consistency and effectiveness of the company's communication strategies.