This is my profileContact via CazVidStella
Customer Service & Sales Specialist with Proven Communication Skills
Contact
Tegucigalpa, Francisco Morazán Department, Honduras
Available on CazVid
Competencies
Communication SkillsAdvanced
Utilized effective communication techniques to engage customers and resolve issues efficiently.
Conflict ResolutionIntermediate
Applied conflict resolution strategies to handle customer disputes and improve service experiences.
LeadershipBeginner
Assisted team members and contributed to collaborative efforts in customer service environments.
AdaptabilityIntermediate
Adjusted to different roles and client needs in dynamic customer service settings.
EmpathyAdvanced
Demonstrated understanding and responsiveness to customer concerns to foster positive interactions.
Education
Bachillerato Internacional
Macris School
Completed Junio 2023
Languages
English
Spanish
French
Summary
Dedicated professional experienced in customer interactions, conflict resolution, and sales, committed to delivering excellent service.
Key Achievements
- Handled diverse customer interactions across multiple roles at Startek and IntouchCX.
- Developed skills in conflict resolution, empathy, and adaptability to improve customer satisfaction.
- Progressed through roles demonstrating increasing responsibilities in customer service and sales.
Experience
Customer Service Representative and Sales Representative
Startek and IntouchCX
2022 - Present
Skills
Communication SkillsConflict ResolutionLeadershipAdaptabilityEmpathy
Published on CazVid - Jul 3, 2025