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Stella

Customer Service & Sales Specialist with Proven Communication Skills

Contato

Tegucigalpa, Francisco Morazán Department, Honduras
Disponível na CazVid
Contato pela CazVid

Competências

Communication SkillsAdvanced

Utilized effective communication techniques to engage customers and resolve issues efficiently.

Conflict ResolutionIntermediate

Applied conflict resolution strategies to handle customer disputes and improve service experiences.

LeadershipBeginner

Assisted team members and contributed to collaborative efforts in customer service environments.

AdaptabilityIntermediate

Adjusted to different roles and client needs in dynamic customer service settings.

EmpathyAdvanced

Demonstrated understanding and responsiveness to customer concerns to foster positive interactions.

Formação acadêmica

Bachillerato Internacional
Macris School
Completed Junio 2023

Idiomas

English
Spanish
French

Resumo

Dedicated professional experienced in customer interactions, conflict resolution, and sales, committed to delivering excellent service.

Principais conquistas

  • Handled diverse customer interactions across multiple roles at Startek and IntouchCX.
  • Developed skills in conflict resolution, empathy, and adaptability to improve customer satisfaction.
  • Progressed through roles demonstrating increasing responsibilities in customer service and sales.

Experiência

Customer Service Representative and Sales Representative

Startek and IntouchCX
2022 - Present

Habilidades

Communication SkillsConflict ResolutionLeadershipAdaptabilityEmpathy
Publicado na CazVid - 3 de jul. de 2025
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