This is my profileContact via CazVidStephanie
Dispatcher with 5+ years of experience in hospitality and roadside assistance
Contact
Competencies
Provided assistance, handled inquiries, and managed customer transactions effectively.
Responded swiftly to maintenance and roadside emergencies, coordinating resources.
Prepared reports, managed records, and tracked financial information.
Answered calls, took orders, and coordinated between departments effectively.
Processed transactions and managed cash registers accurately.
Education
Languages
Summary
Experienced in managing emergency response, customer service, and administrative tasks across hospitality and roadside assistance sectors.
Key Achievements
- Managed maintenance requests and emergency situations at Royal Caribbean International.
- Responded to roadside emergencies and coordinated dispatch at Enterprise.
- Handled customer orders, inquiries, and reporting duties across multiple roles.
Experience
Dispatcher (Maintenance)
Receiving and prioritizing requirements / Maintenance issues., Rapid Response / Rapid problem resolution / Emergency Line., Daily documentation and reports.
Roadside Assistant Agent
Responding to emergency calls for roadside assistance., Dispatching services (tow trucks, emergency/assistance teams)., Daily documentation and reports., Troubleshooting.
Room Service Phone Operator
Answering calls / taking orders., Assisting with the menu and coordinating with other departments., Reporting and order control.
Accounting - Administrative Assistant
Collect, verify and record information such as invoices, receipts and bank statements., Elaborate and track collections and payments.
Cashier / General Employee
Provide customer service and information., Receive cash, credit, or debit card payments., Product returns and exchanges., Performing register opening and closing procedures.