Susana - Software Engineer with 5+ years of full-stack development experience

Medellín, Antioquia, Colombiaen

Led the development of a client management system that improved data retrieval speed by 30%.

Collaborated with cross-functional teams to implement a new API architecture, reducing latency.

Published on CazVid

Summary

Experienced software engineer with over 5 years of full-stack development, specializing in JavaScript, Python, and cloud infrastructure. Proven ability to lead projects and optimize system performance.

Key Achievements

Contributed to the migration of core services to cloud infrastructure, ensuring scalability and reliability.

Skills

JavaScriptAdvanced

Utilized extensively for frontend development with React and backend with Node.js in various projects.

PythonIntermediate

Applied for scripting, data analysis, and automation tasks across multiple applications.

Cloud ComputingIntermediate

Experience with AWS services, including EC2, S3, and Lambda, to deploy and manage scalable applications.

Database ManagementAdvanced

Designed and maintained SQL and NoSQL databases, optimizing queries for performance.

Experience

Administrative & Customer Support Assistant

Metagroup Colombia

2025 - Present

Provide remote administrative and customer support for Mileniun Levante, a property management company based in Alicante, Spain., Manage email communications and client inquiries., Track, document, and resolve requests using CRM systems., Coordinate follow-ups and maintain updated records.

Administrative Support & Customer Service Agent

Almacontact

2023 - 2024

Provided remote administrative assistance for LATAM client accounts., Managed customer data, returns processing, and documentation., Monitored customer satisfaction metrics and basic reports.