Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Susana
Administrative & Customer Support Assistant
Contato
Competências
Utilized extensively for frontend development with React and backend with Node.js in various projects.
Applied for scripting, data analysis, and automation tasks across multiple applications.
Experience with AWS services, including EC2, S3, and Lambda, to deploy and manage scalable applications.
Designed and maintained SQL and NoSQL databases, optimizing queries for performance.
Formação acadêmica
Resumo
Experienced software engineer with over 5 years of full-stack development, specializing in JavaScript, Python, and cloud infrastructure. Proven ability to lead projects and optimize system performance.
Principais conquistas
- Led the development of a client management system that improved data retrieval speed by 30%.
- Collaborated with cross-functional teams to implement a new API architecture, reducing latency.
- Contributed to the migration of core services to cloud infrastructure, ensuring scalability and reliability.
Experiência
Administrative & Customer Support Assistant
Provide remote administrative and customer support for Mileniun Levante, a property management company based in Alicante, Spain., Manage email communications and client inquiries., Track, document, and resolve requests using CRM systems., Coordinate follow-ups and maintain updated records.
Administrative Support & Customer Service Agent
Provided remote administrative assistance for LATAM client accounts., Managed customer data, returns processing, and documentation., Monitored customer satisfaction metrics and basic reports.
Administrative & Sales Support Representative
Supported sales and operations teams with lead tracking., Managed client communications and scheduling support.