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Tania
Customer Service Specialist with diverse remote experience
Video resume
Customer service
My name is Tania Uriostegui, from Morelia, Michoacan, 36 years old, native Spanish, I have experience in customer service via telephone and remote, experience in email service, I have work availability.n
Contact
Morelia, Michoacán, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Applied customer service skills across phone, email, and remote channels.
CommunicationIntermediate
Effectively communicated in Spanish, with understanding of English suited for customer interactions.
Chatbot Evaluation and TrainingIntermediate
Assessed and trained IATI chatbots to improve conversational accuracy and user experience.
Social Media NetworkingBeginner
Participated in social network evaluations to identify opportunities and improve digital engagement.
Remote Work AdaptabilityIntermediate
Displayed ability to perform customer support and evaluation tasks effectively from remote locations.
Summary
Experienced in remote and phone-based customer service with skills in chatbot evaluation and social media engagement. Bilingual in Spanish with understanding of English.
Key Achievements
- Provided customer service via telephone, email, and remote platforms, demonstrating versatile communication skills.
- Evaluated and trained IATI chatbots, enhancing chatbot interaction quality.
- Networked and engaged in social media evaluation, increasing opportunities in digital outreach.
Skills
Customer ServiceCommunicationChatbot Evaluation and TrainingSocial Media NetworkingRemote Work Adaptability
Published on CazVid - Jul 3, 2025