Dedicated to providing exceptional guest experiences, managing reservations, and supervising service teams. Skilled in client communication, administrative support, and sales across hospitality, retail, and corporate sectors.
Provided direct customer support, managed inquiries, and ensured satisfaction in hospitality and retail settings.
Handled bookings, waiting lists, and seating arrangements across hotel and restaurant venues.
Supervised restaurant staff, coordinated service delivery, and organized customer flow.
Managed payments, enrollments, and report tracking across educational and corporate environments.
Grand Hyatt
Welcomed customers and guided them to their tables, Registered, confirmed, and organized reservations, Coordinated seating distribution based on availability and needs, Answered phone inquiries and provided restaurant information, Organized customer flow during peak times, Collaborated with wait...
JW Marriott Hotel
Welcomed guests, Took reservations and managed waiting list, Answered phone calls and customer inquiries
Work by Event
Registration of attendance, Tracking of meeting, Reporting closures
Canopy Center Restaurant
Handled reservation calls, Welcomed customers and assigned seating, Took room service orders, Supervised restaurant staff to ensure optimal service
High School
Third Year Industrial Engineering
Second Year Business Administration
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Conducted sales transactions, handled cash, and supported billing processes in retail and online sales.
American Bilingual School
Supervised teachers and managed payments, Customer service and cashier duties, New student enrollment, Purchasing management
Telepago Banpro
Managed customer transactions via phone, Controlled and registered basic services for companies, Administered company service payments, Assisted clients with various services
Close Out – Plaza Inter
Clothing sales, Store inventory management, Guided customers to make better purchases
Talento Informatic S.A
Cashier duties, Customer support, Sales and billing
Distribuidora y Librería Jardín S.A
Wholesale product invoicing, Sales promotion
TIME OFF VIP
Staff payment management, General inventory control, Shift supervision
