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Teresa
Customer Service & Store Operations Specialist with diverse experience
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Competencies
Provided friendly, efficient service in high-volume environments, handling inquiries, compliance, and support.
Oversaw daily store functions, including cash handling, sales control, inventory management, and decision support.
Assisted passengers with check-in, boarding, baggage, and coordinated with airport authorities.
Supported social media content scheduling, graphic development, content publishing, and basic media editing.
Demonstrated strong communication in customer service, airport operations, and digital marketing roles.
Education
Languages
Summary
Experienced in customer service, store management, airport operations & digital marketing. Skilled communicator, organized, and eager to grow as a remote dispatcher. Serves high-volume environments with efficiency.
Key Achievements
- Managed daily operations of two retail stores including inventory checks and restocking, ensuring efficient store functioning.
- Supported airport passenger processing by assisting with check-in, boarding passes, baggage handling, and liaising with authorities.
- Contributed to brand management by developing visual identity and executing social media content plans.
Experience
CUSTOMER SERVICE & STORE OPERATIONS
Delivered agile, friendly, and efficient customer service in a high-volume tourist environment., Managed daily operations of two stores, including cash handling, sales control, and support in daily decision-making., Conducted regular inventory checks, stock control, product organization, and...
CUSTOMER SERVICE AGENT - CHECK-IN
Assisted customers at check-in kiosks, including boarding pass issuance and baggage handling., Supported payment processing in the boarding area and provided passenger guidance in the lobby., Acted as a liaison for baggage inspection coordination with airport authorities.