Valentina

Demonstrated experience with CRM management.

Demonstrated experience with Objection handling.

Demonstrated experience with Negotiation.

Demonstrated experience with Customer loyalty and retention.

Scheduled appointments for commercial advisors via phone and digital channels., Identified and categorized potential clients to facilitate sales conversions., Managed and updated the CRM database to improve operational efficiency., Developed closing strategies based on customer needs and value arguments., Acquired potential customers through cold calling and direct marketing strategies., Negotiated and sold products/services tailored to customer needs., Implemented commercial strategies to increase sales and meet monthly targets., Conducted post-sale follow-ups to ensure customer retention and loyalty., Provided product tastings to boost sales and enhance customer experience., Recommended products based on customer needs to optimize their purchases., Delivered personalized service focused on customer satisfaction and effective sales closing., Managed cash transactions and inventory control to ensure proper resource management., Managed customer portfolio and loyalty strategies through effective follow-up and communication., Utilized CRM systems to record, analyze, and enhance customer interactions., Handled objections using persuasion techniques and effective communication., Closed sales through negotiation strategies and product/service benefit presentations.