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Administrative professional with diverse experience in customer service and support roles
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Competencies
Leveraged effective communication skills to support customer service and team coordination.
Collaborated with colleagues and managed schedules to ensure smooth operations.
Handled file management, event coordination, and schedule organization efficiently.
Provided customer support, resolved doubts, and managed service inquiries across roles.
Education
Languages
Summary
Dedicated administrative and support professional with experience in customer service, human resources, and caregiving roles, demonstrating strong communication, organizational, and problem-solving skills.
Key Achievements
- Assisted in recruitment, hiring, and documentation management at SENA
- Provided comprehensive customer service and support at TALMA
- Managed daily activities and schedules for children in cultural exchange program
Experience
Administrative Assistance Technician
Assisted in recruitment and hiring processes, File management, Typing and event coordination, Provided customer service, Maintained updated documentation, Invoicing processes
Administrative and Human Resources Assistant
Customer service through reception of calls, Management of RCS, Invoicing, Resolution of doubts and problems, Surveys, Service consulting, Customer support, Typing
Au Pair (cultural interchange program)
Care of 3 American girls, Daily activities, Feeding, Hygiene, Support in school activities and extracurricular classes, Organization of schedules, Focus on time management and problem solving