Results-oriented Data Analyst with over 3 years of experience in data-driven decision support.
Applied statistical techniques to analyze datasets and support business decisions.
Utilized SQL for querying and managing relational databases to extract insights.
Created visual dashboards using BI tools to display analytics results.
Effectively presented findings and insights to stakeholders.
Candidate Support Agent
Assisted applicants through online hiring platforms, ensuring data accuracy and timely follow-up., Managed high-volume data entry and updated candidate records using Salesforce., Responded to customer inquiries, troubleshooting issues and providing clear, empathetic support., Maintained confidentiality and compliance with internal policies.
Allied Global
Provided exceptional customer service to U.S.-based clients, addressing product inquiries and resolving issues efficiently., Processed client information with attention to detail and accuracy.
Bachelor of Law
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Used Excel for data cleaning, analysis, and report generation.