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Data Analyst with 3+ years of expertise in business intelligence
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Competencies
Applied statistical techniques to analyze datasets and support business decisions.
Utilized SQL for querying and managing relational databases to extract insights.
Created visual dashboards using BI tools to display analytics results.
Effectively presented findings and insights to stakeholders.
Used Excel for data cleaning, analysis, and report generation.
Education
Summary
Results-oriented Data Analyst with over 3 years of experience in data-driven decision support.
Key Achievements
- Developed and maintained dashboards for tracking key performance metrics
- Collaborated with cross-functional teams to streamline data collection processes
- Led data analysis projects that informed strategic decision-making
Experience
Candidate Support Agent
Assisted applicants through online hiring platforms, ensuring data accuracy and timely follow-up., Managed high-volume data entry and updated candidate records using Salesforce., Responded to customer inquiries, troubleshooting issues and providing clear, empathetic support., Maintained confidentiality and compliance with internal policies.
Sales Agent
Provided exceptional customer service to U.S.-based clients, addressing product inquiries and resolving issues efficiently., Processed client information with attention to detail and accuracy.