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Vilma Lucy Imbaqui Benavides's avatar
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Vilma Lucy Imbaqui Benavides

Pasto, Nariño, Colombia

Contact Center Manager with leadership and support skills

  • Managed contact center operations at Sistemas Palacios Ltda.
  • Supported inclusion programs at Fundación Obra Social el Carmen-Gobernación de Nariño
  • Delivered ethics and social action modules as instructor at SENA regional Putumayo
Leadership
Intermediate
Led team activities and managed operational workflows in contact center and training environments.
Support Program Management
Intermediate
Provided support for social inclusion programs and community initiatives.
Psychological Support
Intermediate
Applied psychological principles in health service settings to assist clients.
Training & Education
Intermediate
Developed and delivered modules on ethics and social action at educational institutions.

Languages

es
nativo
See Full Skillset on CazVid
23/10/2018 - 16/12/2023
Gerente de Contact Center SP.
Sistemas Palacios Ltda.
01/11/2017 - 28/02/2018
Profesional de Apoyo del programa de inclusión.
Fundación Obra Social el Carmen-Gobernación de Nariño.
25/03/2008 - 24/03/2010
Psicóloga Sanitaria.
Unimap EU Puerto Asís Putumayo.
08/06/2005 - 12/12/2005
Instructora de los módulos de ética y acción social.
SENA regional Putumayo.
View Complete Work History
🎓
Universidad Antonio Nariño
Psicóloga
2003
🎓
Politécnico superior de Colombia
Diplomado en Programación Neurolingüística PNL
2020
🎓
Cinar Sistemas
Diplomado en Talento Humano y Desarrollo Organizacional
2016
🎓
Instituto Departamental de Salud
Capacitación en la estratégica ICDP y prevención de la violencia doméstica
2012
🎓
Sena
Curso de Empresarismo
2005
🎓
Sena
Curso de Atención al Cliente
2005
🎓
Sena
Curso de Relaciones Interpersonales
2004
🎓
Instituto de Neurociencias, conducta y Psicoterapia
Capacitación Afecto, Desarrollo e Imagen Corporal, “Cuestión de Dignidad”
2002
🎓
Universidad de Nariño Facultad de Psicología
Seminario “Clínica Psicoanalítica”
1999
🎓
Profesa IPS
Seminario en Trastornos de aprendizaje
1998
🎓
High System
Auxiliar de Sistemas
1997
See Education & Certifications
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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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