Demonstrated experience with Verbal Communication.
Demonstrated experience with Written Communication.
Demonstrated experience with Analytical Skills.
Demonstrated experience with Sales Goals Achievement.
Teleperformance Colombia
Optimized staffing and resource allocation to ensure meeting business demands efficiently., Analyzed data to forecast needs, develop scheduling strategies, and collaborate with various departments to enhance operational performance.
Optum
Assisted senior customers with medical insurance inquiries, medical claims processing, benefits explanation, insurance coverage and assisted scheduling medical appointments.
Foundever Colombia
Successfully met and exceeded sales targets through proactive customer engagement and upselling techniques.
Lean Solutions Group
Managed the follow-up on invoice payments, ensuring timely collection and resolution of outstanding balances., Coordinated with clients to address missing documentation and conducted detailed reviews of invoices to ensure accuracy., Investigated potential fraud cases, reported discrepancies, and ensured the recovery of funds paid to drivers., Maintained accurate records and provided regular updates on collection status.
Highschool
Business Administration
Google Professional Digital Marketing & E-commerce
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Demonstrated experience with Learning New Technologies.
