This is my profileContact via CazVid
Wendy
Customer Service & Administrative Support with 5+ years in Hospitality & Finance
Video resume
Contact
Competencies
Delivered customer service excellence in hospitality, call centers, and administrative support roles, emphasizing communication and multitasking.
Handled data management, report preparation, and travel coordination in organizational and client-facing environments.
Managed digital and physical databases at Rainforest Alliance, ensuring data integrity and accessibility.
Utilized bilingual skills for effective communication in multicultural settings and customer service roles.
Enhanced communication skills and cultural understanding through immersive travel experiences.
Education
Languages
Summary
Experienced in providing customer support, administrative assistance, and communication in bilingual environments, with a focus on organization and service excellence.
Key Achievements
- Provided guest and admin support at Amatierra Hotel, enhancing customer experience.
- Managed database, prepared reports, and coordinated travel at Rainforest Alliance, supporting operational efficiency.
- Gained experience in customer service throughout multiple roles in hospitality, customer support, and administrative positions.
Experience
Guest & Admin Support
Customer Service
Customer Service
Receptionist – Administrative Assistant
Receptionist – Admin Asst.
Administrative Assistant
Call Center Agent
Administrative Assistant
Data base management, Prepare certificates, monthly reports and presentations., Assist in the coordination of travels plans, events and meetings., Information backup (digital and physical), Research growth opportunities and expansion plans., Inspect and interview potential clients for certification...