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Wendy
Guest & Admin Support
Currículo em vídeo
Contato
Competências
Delivered customer service excellence in hospitality, call centers, and administrative support roles, emphasizing communication and multitasking.
Handled data management, report preparation, and travel coordination in organizational and client-facing environments.
Managed digital and physical databases at Rainforest Alliance, ensuring data integrity and accessibility.
Utilized bilingual skills for effective communication in multicultural settings and customer service roles.
Enhanced communication skills and cultural understanding through immersive travel experiences.
Formação acadêmica
Idiomas
Resumo
Experienced in providing customer support, administrative assistance, and communication in bilingual environments, with a focus on organization and service excellence.
Principais conquistas
- Provided guest and admin support at Amatierra Hotel, enhancing customer experience.
- Managed database, prepared reports, and coordinated travel at Rainforest Alliance, supporting operational efficiency.
- Gained experience in customer service throughout multiple roles in hospitality, customer support, and administrative positions.
Experiência
Guest & Admin Support
Customer Service
Customer Service
Receptionist – Administrative Assistant
Receptionist – Admin Asst.
Administrative Assistant
Call Center Agent
Administrative Assistant
Data base management, Prepare certificates, monthly reports and presentations., Assist in the coordination of travels plans, events and meetings., Information backup (digital and physical), Research growth opportunities and expansion plans., Inspect and interview potential clients for certification...