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Wendy Merchan's avatar
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Wendy Merchan

Córdoba, Cordoba, Argentina

Restaurant Management and Customer Support with 8+ years in Service Industry

  • Managed daily restaurant operations and supervised staff at CLO Indumentaria
  • Coordinated staff schedules and managed inventory at Sarabeth’s Restaurante
  • Provided technical support and resolved customer issues at Apex America
Customer Service
Advanced
Delivered efficient service and resolved customer issues in food service and technical support roles.
Staff Supervision
Advanced
Led and coordinated staff schedules and managed team workflow in restaurant settings.
Inventory Management
Intermediate
Handled inventory control and administrative tasks related to stock and supplies.
Operational Management
Intermediate
Supervised daily restaurant operations, ensuring smooth functioning and customer satisfaction.
Technical Support
Intermediate
Resolved technical issues for customers and managed case responses using CRM tools.

Languages

English
A2
See Full Skillset on CazVid
2020 - 2021
Restaurant Manager
CLO Indumentaria
Supervised and managed staff., Managed daily operations., Provided customer service and sales advice., Controlled inventory, including administrative tasks and report preparation.
2023 - 2023
Store and Sales Coordinator
Wok of Fame
Organized reservations and managed customer reception., Handled cash and transaction control., Provided dining room service.
2021 - 2022
Host/Manager
Sarabeth’s Restaurante
Coordinated staff schedules and managed inventory., Handled cash and transaction control., Provided customer service and resolved issues., Supervised daily operations.
2024 - 2025
Technical Support Agent
Apex America
Provide support to customers, resolving technical issues., Meet key metrics such as resolution time and customer satisfaction., Manage cases in CRM tools, ensuring quick and effective responses.
View Complete Work History
🎓
Inst. Superior Mariano Moreno
Higher Technician in Tourism
Completed 2019
🎓
UTN BA
UX/UI Design Diploma
Completed 2025
See Education & Certifications
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